Privacy Policy

Last updated: 29/07/2025

The Spoonie Dietitian is committed to providing quality services and protecting your privacy. This policy outlines our ongoing obligations to you regarding how we manage your personal information.

We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These principles guide how we collect, use, disclose, store, and dispose of personal data.

To learn more, visit the Office of the Australian Information Commissioner.

What is Personal Information and Why Do We Collect It?

Personal Information refers to information or opinions that identify an individual. This may include:

  • Name

  • Email address

  • Phone number

  • Country or location

  • Health-related information (where relevant)

We may collect your information through:

  • Contact or service enquiry forms

  • Email subscriptions and downloads (e.g., via Kit or ConvertKit)

  • Scheduling or intake forms

  • Social media interactions

  • Website cookies or analytics

We collect your personal information to:

  • Provide you with services, resources, and support

  • Deliver freebies, emails, and updates you’ve opted in for

  • Understand your needs and improve your experience on our website

You can unsubscribe from our marketing communications at any time via the link in emails or by contacting us. 

Sensitive Information

Sensitive information includes health details, beliefs, or other personal circumstances.

We only collect sensitive information:

  • When it’s necessary for service delivery (e.g., coaching support)

  • With your informed consent

  • In compliance with ethical standards or legal obligations

Third Parties

Where practical, we collect information directly from you. In some instances, your information may be collected or stored by third-party services, including:

  • Kit – email marketing and lead magnet delivery

  • Kit – digital product hosting

  • Squarespace – website hosting and analytics

  • Stripe or PayPal – payment processing (if applicable)

We do not sell or share your personal information with unauthorised parties. You can refer to each service's privacy policy for more detail.

Security of Personal Information

We take reasonable precautions to protect your data from misuse, loss, or unauthorised access. Your information is stored securely through platforms we trust.

Where required by regulation (e.g., health consultations), we retain client data for a minimum of 7 years. Once no longer required, data will be securely deleted or de-identified.

Access to Your Information

You may request access to the personal information we hold about you and ask for corrections if it’s inaccurate, subject to verification.

We do not charge for access requests but may apply a small administrative fee for physical copies.

To make a request, email: emma@thespooniedietitian.au

Maintaining Data Accuracy

We aim to keep your information accurate and up to date. If your details change or you notice an error, please notify us so we can update our records.

Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available at: www.thespooniedietitian.au

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please get in touch:

Emma King
The Spoonie Dietitian
📧 emma@thespooniedietitian.au
🌐 www.thespooniedietitian.au